In this course, you will learn the activities related to Smartflex's Rate Management, which allows you to take control of assigning new billing rates to customers. You will be able to start off by defining rates all the way to the simulation and approval of the rate project in the system in a timely and efficient manner.

In this course, you will learn each of the activities that allow you to define the billing items that will be used to generate charges and associate them with the processes where they will be billed.

These functionalities allow you to manage and customize the billing items and then associate them to bill different processes and define whether they will be used to bill customer requests or services rendered.