In this course you will learn about the applications that Smartflex offers to companies that provide rewards programs to manage their customers' scores. These companies offer their customers benefits such as special offers, access to payment agreements, and discounts, among others, considering the assigned score based on criteria such as payment behavior, time of service, and number of claims made, among others.
In this course you will learn about the activities related to Joint billing and third-party charges in Smartflex. These activities allow you to manage billing, collection and payment processes related to the joint billing agreements between your company and other organizations.
Service companies register or create restrictions for customers, their accounts, products, or properties when customers face financial difficulties or have violated any agreements established with the company. In this course, you will learn how to establish these restrictions, modify them, or remove them according to your company's policies.
